As a provider of home health and catastrophic injury management solutions, we understand that our customers depend on the expertise and skill of their medical products & service partners to supply accurate solutions for their workers’ compensation patients’ needs.

With MSC, you have access to our team of experienced, specialized experts to help you with on-going coordination of care as well as the acquisition of specific medical devices, supplies, services and equipment for each catastrophic claim. MSC believes in the power of specialization to concentrate efforts on your needs, enhanced by an unrivaled utilization management process. Our team of clinical specialists, unmatched by our competitors, includes Registered Nurses, Licensed Practical Nurses, Nursing Care Coordinators and Medical Assistants on call 24/7 to consult on all aspects of extended care.

MSC also believes that its contribution to the case management process is not just about providing products and services, but about providing the right care to patients and the right unit costs to customers. More than case management, we call it Case Stewardship. MSC is a company whose reputation has been built upon the belief that we are passionately focused stewards of our customers’ dollars as well as our patients’ well-being; that both our customers’ businesses, and their patients’ lives, are improved by the effectiveness of our services. MSC professionals are stewards of the clinical and financial outcomes of every engagement and apply the very best utilization management and costs containment practices. Our focus and knowledge allows us to balance appropriate care with cost-effectiveness.

What Sets MSC Apart

Early Referral Notification: MSC is able to reduce the administrative burden of our customers by planning, oversight and fulfillment of supplies and services prior to discharge.

Catastrophic Case Summaries: Provided on a quarterly basis, these case summaries include background information, current status of the patient’s clinical condition and the care coordination activities covered by MSC. They also provide updates and opportunities to review the current care plan and ensure the products and services are being utilized appropriately.

Continuous Improvement Process (CIP): In addition, the Catastrophic & Home Health Services team goes to great lengths to ensure quality patient care at the appropriate price and customer satisfaction. With the Continuous Improvement Process (CIP), our team is able to proactively determine whether these goals are being met, and if not, provide alternate solutions.