http://www.yourmsc.com RSS feeds for Your MSC 60 http://www.yourmsc.com/Blog/tabid/131/articleType/ArticleView/articleId/146/One-Call-Care-Management-Names-Kevin-English-Chief-Financial-Officer.aspx#Comments 0 http://www.yourmsc.com/DesktopModules/DnnForge%20-%20NewsArticles/RssComments.aspx?TabID=131&ModuleID=595&ArticleID=146 http://www.yourmsc.com/DesktopModules/DnnForge%20-%20NewsArticles/Tracking/Trackback.aspx?ArticleID=146&PortalID=0&TabID=131 http://www.yourmsc.com/Blog/tabid/131/articleType/ArticleView/articleId/146/One-Call-Care-Management-Names-Kevin-English-Chief-Financial-Officer.aspx One Call Care Management (OCCM), the nation’s leading partner in providing specialized services that lead to faster, more efficient and cost-effective resolution of claims, today announced that Kevin English joined the executive management team as Chief Financial Officer. Joe Delaney, President & CEO of One Call Care Management, commented on the new appointment: “We are pleased to have a financial executive of Kevin’s caliber and experience join the OCCM team. Kevin will lead the financial strategies of our corporate enterprise and various business units. In addition, his prior experience with acquisitions, business unit integration, strategic sourcing and financial planning are critical to the future continued growth and expansion of OCCM.” “I am excited to join One Call Care Management,” said English. “The company is dynamic and has unparalleled in-depth expertise in the workers’ compensation industry. OCCM leadership and team members are very passionate about delivering outstanding service and value to clients, and they’re dedicated to ensuring that injured workers return to work faster as a result of prompt treatment from high quality providers. I look forward to contributing to the company’s financial success.” Mr. English has over 21 years of experience in financial management and senior leadership positions. Prior to his appointment at OCCM, English served as Chief Sourcing Officer at PSS World Medical, Inc (PSSI). Prior to that, he served as Senior Vice President, Finance. In this role, he successfully led the planning and execution of a global sourcing initiative, compliance efforts with Sarbanes-Oxley, centralization of the company’s purchasing function, and establishment of Corporate Shared Services. Also during his long tenure with PSSI, Kevin served as Chief Financial Officer for Diagnostic Imaging, a former subsidiary of PSSI that was divested in November 2002. Julie Wed, 15 May 2013 16:18:00 GMT f1397696-738c-4295-afcd-943feb885714:146 http://www.yourmsc.com/Blog/tabid/131/articleType/ArticleView/articleId/145/CMSO-Announcement.aspx#Comments 0 http://www.yourmsc.com/DesktopModules/DnnForge%20-%20NewsArticles/RssComments.aspx?TabID=131&ModuleID=595&ArticleID=145 http://www.yourmsc.com/DesktopModules/DnnForge%20-%20NewsArticles/Tracking/Trackback.aspx?ArticleID=145&PortalID=0&TabID=131 http://www.yourmsc.com/Blog/tabid/131/articleType/ArticleView/articleId/145/CMSO-Announcement.aspx One Call Care Management Appoints Robert Zeccardi as Chief Sales & Marketing Officer Parsippany, New Jersey (April 19, 2013) – One Call Care Management, the nation’s leading provider of specialized services to the workers' compensation industry that lead to faster, more efficient and more cost effective claims resolution, today announced that Robert Zeccardi has been appointed Chief Sales & Marketing Officer for the company, effective immediately. “Bob Zeccardi’s deep knowledge of the workers’ compensation industry, his leadership, and longstanding relationships with customers, executives and channel partners makes him the ideal executive to lead One Call Care Management’s sales and marketing organization,” said Joe Delaney, President and CEO of One Call Care Management. “During the last year, we have created a new model for care management in workers’ compensation: best-of-breed providers and services that improve outcomes at reduced overall costs and improved efficiencies. As Chief Sales & Marketing Officer, Bob’s strategic expertise and his proven leadership ability will help our customers realize the full value and benefits that One Call Care Management now offers.” Bob Zeccardi joined One Call Care Management (then One Call Medical) in 2005. He has most recently served as President of the Specialty Programs Group, leading a team designed to help customers effectively develop and deploy One Call Care Management’s full range of service capabilities to maximize outcomes. Working with payers and through relationships with channel partners, he has helped numerous clients significantly improve claims outcomes through workflow enhancements and electronic connectivity. Zeccardi brings more than 25 years of experience in the workers’ compensation industry including key roles at leading companies like Intracorp and The Hartford. He holds a degree in economics from DeSales University. About One Call Care Management One Call Care Management (OCCM) is the nation’s leading provider of specialized services to the workers' compensation industry that lead to faster, more efficient and more cost effective claims resolution. From high-end diagnostic procedures, to post-discharge and in home and complex care management, to transportation and language services, to superior dental programs and other medical specialties, OCCM provides reliable, consistent connections to care that enable maximum medical improvement and superior outcomes. For more information, visit www.onecallcm.com and www.yourmsc.com. For additional information, please contact: Media Contact: Joy Scott Scott Public Relations 818-610-0270 joy@scottpublicrelations.com Julie Fri, 19 Apr 2013 11:59:00 GMT f1397696-738c-4295-afcd-943feb885714:145 http://www.yourmsc.com/Blog/tabid/131/articleType/ArticleView/articleId/144/OCCM-Executive-Team-Announcements.aspx#Comments 0 http://www.yourmsc.com/DesktopModules/DnnForge%20-%20NewsArticles/RssComments.aspx?TabID=131&ModuleID=595&ArticleID=144 http://www.yourmsc.com/DesktopModules/DnnForge%20-%20NewsArticles/Tracking/Trackback.aspx?ArticleID=144&PortalID=0&TabID=131 http://www.yourmsc.com/Blog/tabid/131/articleType/ArticleView/articleId/144/OCCM-Executive-Team-Announcements.aspx One Call Care Management Announces New Roles for Executive Team Joe Delaney Named CEO and President, Don Duford becomes Chairman of the Board, Kent Spafford will continue as a member of the Board of Directors and Advisor PARSIPPANY, NJ. (April 10, 2013) – One Call Care Management (OCCM), the nation’s leading partner in providing specialized services that lead to faster, more efficient and cost-effective resolution of claims, today announced new roles for its key executive leadership. Joe Delaney, President, will now also serve as Chief Executive Officer, responsible for the direction of all operations including OCCM’s best-in-class business units in diagnostics, home care, equipment and device management, transportation and translation, and dental and doctor services. Don Duford, who has served as CEO during One Call Care Management’s rapid growth and expansion over the last three years, will move to the position of Chairman of the Board, playing a key role in business strategy and business development. Kent Spafford, who joined the company as CEO in 1999 when it was One Call Medical and has most recently served as Chairman of the Board, will take on a role as company advisor and remain on the Board of Directors. “One Call Care Management is unique in its ability to offer comprehensive best-in-class services for payers throughout their entire claims enterprise to improve outcomes, lower costs and enhance efficiency,” stated Delaney. “Working with the progressive companies who are our customers, we are already transforming care management and customer satisfaction. Taking on an expanded leadership role within the company is an exciting opportunity to bring this game-changing solution to the entire industry.” One Call Care Management has successfully brought together the three elements that deliver integrated best-in-class care throughout the life cycle of the claim: 1) strong national networks of high quality specialty providers, 2) sophisticated analytics that identify high performing physicians and specialists, and 3) the technology that connects these formerly fragmented players into a virtual integrated team focused on the injured worker. In addition to taking this powerful solution to the marketplace, OCCM is continuing to consistently develop new initiatives and service improvements. Duford noted, “Since the early days of One Call Medical, this company has had outstanding customer service, performance excellence and innovation built into its DNA. Kent Spafford’s leadership has been a major force behind all of our achievements. His contributions will always be appreciated and recognized, particularly the tradition of fostering close client relationships that produced outstanding results and customer loyalty. This legacy continues through our executive team and our national, multi-level account management teams that provide ongoing support to our customers and ensure superior service across all business units.” “Joe Delaney has proven himself to be a strong leader through his success as CEO of MSC Care Management and now at One Call Care Management. I am confident that the vision and value that our expanded company brings to its customers will be realized under his leadership,” concluded Duford. Prior to his role as president of One Call Care Management, Delaney served as president and CEO of MSC Care Management, which became a One Call Company in 2012. Duford joined One Call Medical in 2004 from positions with CIGNA Integrated Care and Intracorp. About One Call Care Management One Call Care Management, Inc. (OCCM) is the nation’s leading provider of specialized services to the workers' compensation industry that lead to faster, more efficient and more cost effective claims resolution. From high-end diagnostic procedures, to post-discharge and in home and complex care management, to transportation and language services, to superior dental programs and other medical specialties, OCCM provides reliable, consistent connections to care that enable maximum medical improvement and superior outcomes. For more information, visit www.onecallcm.com and www.yourmsc.com. Media Contact: Joy Scott Scott Public Relations 818-610-0270 joy@scottpublicrelations.com Julie Wed, 10 Apr 2013 12:37:00 GMT f1397696-738c-4295-afcd-943feb885714:144 http://www.yourmsc.com/Blog/tabid/131/articleType/ArticleView/articleId/143/MSC-and-Game-Ready-Partnership.aspx#Comments 0 http://www.yourmsc.com/DesktopModules/DnnForge%20-%20NewsArticles/RssComments.aspx?TabID=131&ModuleID=595&ArticleID=143 http://www.yourmsc.com/DesktopModules/DnnForge%20-%20NewsArticles/Tracking/Trackback.aspx?ArticleID=143&PortalID=0&TabID=131 http://www.yourmsc.com/Blog/tabid/131/articleType/ArticleView/articleId/143/MSC-and-Game-Ready-Partnership.aspx MSC Care Management and Game Ready Partner to Launch New Below-The-Knee Wrap for Amputee Patients   Based on NASA Space-Age Technology, New Product Assists in Faster Return-to-Work as Well as Reducing Pain, Dependence on Narcotics, and Post-Operative Interventions   JACKSONVILLE, FL (February 21, 2013) – MSC Care Management, a One Call Care Management (OCCM) company, today announced that it has entered a strategic partnership with Game Ready®, the leader in injury treatment and post-operative recovery through active compression and cold technology, to develop and launch a new wrap for traumatic below-the-knee amputee patients.   Will Smith, Executive Vice President, Care Management Services at MSC, commented: “This go-to-market collaborative effort with Game Ready is an example of how MSC Care Management brings together best-in-class solutions, expertise, and products to transform the way injured workers receive care, from the point of injury to recovery. We are committed to providing a reliable connection to care that broadly impacts the claims lifecycle to enable more efficient claims resolution.”   Craig Grabell, President and CEO at Game Ready, commented: “MSC Care Management has an extensive network of insurance companies, payers, and medical providers who are dedicated to helping patients receive the highest quality of care and achieve the best-possible outcomes for their injuries.  Now, these organizations, medical providers, and their patients can benefit from the Game Ready technology that is extensively used to aid in the recovery of world-class athletes, professional sports teams, and top military organizations.”    The new Game Ready traumatic amputee wrap incorporates technology that NASA used in the design of astronaut spacesuits. This best-in-class orthopedic medical device will aid in post-operative recovery of patients with below-the-knee amputations.   Controlling inflammation and swelling after surgery can allow the body to heal faster. However, conventional techniques, such as ice bags and cold packs, provide inconsistent and uncontrolled temperatures as well as poor coverage of the injured area. Traditional bandage wraps lack precise application of pressure.   Game Ready’s ACCEL™ technology combines active compression and cold therapies that help minimize pain and swelling while increasing blood flow and delivering oxygen to the injured area. As a result, lymphatic drainage is optimized, cellular oxygen supply is encouraged, and tissue healing is stimulated.   Recent studies have demonstrated that the Game Ready wraps result in less post-operative interventions, improved pain relief, and lower likelihood that patients will develop a dependence on narcotics. Patients are also recovering at a 30-50% faster rate, leading to a faster return to work and reduced time spent on modified duty.   About One Call Care Management Based in Parsippany, NJ, One Call Care Management (OCCM) is the nation’s leading partner in providing specialized services that lead to faster, more efficient and more cost-effective resolution of claims. From high-end diagnostic procedures, to post-discharge and home care management, to transportation and language services, to superior dental programs and other medical specialties, OCCM provides reliable, consistent connections to care and improved outcomes. With rapid scheduling of services, clinical oversight, coordination, and delivery of medical reports, no other partner gives you the depth of support and service excellence that OCCM provides. A team of experts is always ready to connect you to a broad spectrum of qualified providers and specialized services. For more information, visit www.onecallcm.com and www.yourmsc.com.   About Game Ready Game Ready® (CoolSystems, Inc.) is a best-in-class sports medicine and orthopedic medical device that helps athletes and patients speed recovery from injury or orthopedic surgery. The system uses ACCEL™ technology to set a new standard in recovery, synergistically combining active compression and cold therapies in a revolutionary treatment system that gives healthcare providers the power to accelerate the body’s natural repair mechanisms. Game Ready is so effective, it can be found in the training rooms of virtually every professional sports team in the US, as well as the most elite orthopedic and physical therapy clinics around the world.   For additional information, please contact:   Media Contact: Joy Scott Scott Public Relations 818-610-0270 joy@scottpublicrelations.com Julie Thu, 21 Feb 2013 13:11:00 GMT f1397696-738c-4295-afcd-943feb885714:143 http://www.yourmsc.com/Blog/tabid/131/articleType/ArticleView/articleId/142/S3-Strategic-Surgical-Solutions-Sale-to-MIS-Final.aspx#Comments 0 http://www.yourmsc.com/DesktopModules/DnnForge%20-%20NewsArticles/RssComments.aspx?TabID=131&ModuleID=595&ArticleID=142 http://www.yourmsc.com/DesktopModules/DnnForge%20-%20NewsArticles/Tracking/Trackback.aspx?ArticleID=142&PortalID=0&TabID=131 http://www.yourmsc.com/Blog/tabid/131/articleType/ArticleView/articleId/142/S3-Strategic-Surgical-Solutions-Sale-to-MIS-Final.aspx MSC Care Management, a One Call Medical Company, Announces Sale of S3 Strategic Surgical Solutions to Medical Implant Solutions, LLC  Jacksonville, Fla., (November 1, 2012) – MSC Care Management (MSC), a One Call Medical Company, today announced the sale of its business unit, S3 Strategic Surgical Solutions, to St. Louis-based Medical Implant Solutions, LLC (MIS), effective November 1.  MIS is one of the industry’s leading device cost containment companies lead by Dr. Schoedinger a practicing orthopedic surgeon with over 40 years’ experience. MIS’ executive team is comprised of members whose core competencies allow the company to drive excellence in its mission of containing excessive surgical expenditures related to medical devices.  “Since our acquisition of S3, MSC has put forth significant knowledge and resource to develop a proven program to address the growing concern over the rising cost of surgical implantable devices. Our solution has delivered substantial prospective and retrospective savings for our customers. There is still more to be done to optimize this offering and we believe MIS is uniquely positioned to put forth the focus and effort required to maximize this offering, commented Joe Delaney, President of MSC / One Call Medical. “MIS will build on the enhancements we brought to S3 and take it to the next level of performance, benefiting all of our customers and partners.”  “S3 Strategic Surgical Solutions is an important addition to our portfolio of services that delivers cost containment around surgical procedures,” commented Carlo Koren, Chief Operating Officer of MIS. “MIS and MSC Care Management is committed to ensuring a smooth transition so that all customers continue to receive superior savings and service for surgical implants and devices.”  “Both our organization’s customers should benefit greatly from this agreement,” said Joe Delaney. “This deal delivers an unparalleled and proven solution developed by MSC coupled with the expertise of the MIS team. For MSC customers, this deal enables us to put greater focus and investment in the collaborative solution that the MSC / One Call Medical merger represents.  About MSC Care Management, a One Call Medical Company  Headquartered in Jacksonville, Fla., MSC Care Management is focused on coordinating care for its customers’ post-discharge and post-injury workers’ compensation claimants. MSC’s customers include the nation’s leading workers’ compensation insurers, third-party administrators and self-insured employers. MSC offers customers three highly focused product and service areas, each with distinct expertise but available via a single point of contact. These are: Catastrophic & Home Health Services, Equipment & Device Management, and Transportation & Translation. For more information, visit www.YourMSC.com.  About Medical Implant Services, LLC (MIS)  Headquartered in St. Louis, Mo., MIS is the leading device cost containment company in today’s workers’ compensation medical marketplace. MIS achieves its best-in-class status by decreasing the cost of medical care utilizing proprietary programs tailored to meet our customers’ individual needs. Services include the Surgical Cost Containment Program, Orthopedic Implants, Prospective Case Management, Retrospective Hospital Bill Review, and Network Contract Review. For more information, visit www.medimpsol.com.  About One Call Medical, Inc.  Based in Parsippany, NJ, One Call Care Management, Inc. (OCCM) is the nation’s leading partner in providing specialized services that lead to faster, more efficient and more cost-effective resolution of claims. From high-end diagnostic procedures, to post-discharge and home care management, to transportation and language services, to superior dental programs and other medical specialties, OCM provides reliable, consistent connections to care and improved outcomes. With rapid scheduling of services, clinical oversight, coordination, and delivery of medical reports, no other partner gives you the depth of support and service excellence that OCM provides. Our team of experts is always ready to connect you to a broad spectrum of qualified providers and specialized services. For more information, visit www.onecallmedical.com.  Julie Thu, 08 Nov 2012 04:11:00 GMT f1397696-738c-4295-afcd-943feb885714:142 http://www.yourmsc.com/Blog/tabid/131/articleType/ArticleView/articleId/141/One-Call-Medical-and-MSC-Announce-Agreement-to-Merge.aspx#Comments 0 http://www.yourmsc.com/DesktopModules/DnnForge%20-%20NewsArticles/RssComments.aspx?TabID=131&ModuleID=595&ArticleID=141 http://www.yourmsc.com/DesktopModules/DnnForge%20-%20NewsArticles/Tracking/Trackback.aspx?ArticleID=141&PortalID=0&TabID=131 http://www.yourmsc.com/Blog/tabid/131/articleType/ArticleView/articleId/141/One-Call-Medical-and-MSC-Announce-Agreement-to-Merge.aspx One Call Medical and MSC Care Management Announce Agreement to Merge PARSIPPANY, NJ. (July 31, 2012) – One Call Medical, Inc. (OCM) and MSC Care Management (MSC) today announced that they have entered into a definitive merger agreement. The merger brings together two market-leading providers of specialized services that support the workers’ compensation industry. The two companies will operate under the One Call parent entity and will offer the most comprehensive suite of solutions to assist claims professionals in achieving superior outcomes. Don Duford, Chief Executive Officer of One Call Medical, commented on the merger: “This is an exciting opportunity and a decisive move in our strategy to provide best-of-breed solutions that impact the claims life-cycle. The merger of our two complementary organizations will put us in an even stronger position to deliver quality, expertise, and cost savings in highly specialized areas of service. MSC’s experienced and tenured team supports our mission in every aspect of our business and culture.” “For over 25 years, we have devoted ourselves to finding best-in-class solutions within our core area of expertise,” said JoeDelaney, MSC’s President and CEO. “Our guiding principle has been to focus on meeting our customers’ needs by combining product and clinical expertise with the most highly skilled network of locally based providers committed to delivering the best service possible. One Call Medical and MSC share the same DNA; our like-minded approach will produce unparalleled solutions and customer satisfaction.” In the joining of the leadership teams, Don Duford will be Chief Executive Officer of the combined entity and Joe Delaney will assume the role of President. Together, the leadership teams will continue to provide the highest quality of service with an increased ability to draw upon the expertise and resources for which OCM and MSC are well known. Both OCM and MSC are highly respected in the industry and will remain sharply focused on their respective core competencies.The companies expect to complete the merger within the next 30 to 60 days, subject to satisfaction of all customary closing conditions. About One Call Medical, Inc. Based in Parsippany, NJ, One Call Medical, Inc. (OCM) is the nation’s leading partner in providing specialized services that lead to faster, more efficient and more cost-effective resolution of claims. From high-end diagnostic procedures, to transportation and language services, to superior dental programs and other medical specialties, OCM provides reliable, consistent connections to care and improved outcomes. With rapid scheduling of services, clinical oversight, coordination, and delivery of medical reports, no other partner gives you the depth of support and service excellence that OCM provides. Our team of experts is always ready to connect you to a broad spectrum of qualified providers and specialized services. For more information, visit www.onecallmedical.com. About MSC Headquartered in Jacksonville, Fla., MSC is a care management company focused on coordinating care for its customers’ postdischarge and post-injury workers’ compensation claimants. MSC’s customers include the nation’s leading workers’ compensation insurers, third-party administrators and self-insured employers. MSC offers customers four highly focused product and service areas, each with distinct expertise but available via a single point of contact. These are: Catastrophic & Home Health Services, Equipment & Device Management, Surgical Implantable Devices, and Transportation & Translation. For more information, visit www.yourmsc.com. ### Julie Tue, 31 Jul 2012 19:18:00 GMT f1397696-738c-4295-afcd-943feb885714:141 http://www.yourmsc.com/Blog/tabid/131/articleType/ArticleView/articleId/140/MSC-Listed-as-Fastest-Growing-Company-in-America.aspx#Comments 0 http://www.yourmsc.com/DesktopModules/DnnForge%20-%20NewsArticles/RssComments.aspx?TabID=131&ModuleID=595&ArticleID=140 http://www.yourmsc.com/DesktopModules/DnnForge%20-%20NewsArticles/Tracking/Trackback.aspx?ArticleID=140&PortalID=0&TabID=131 http://www.yourmsc.com/Blog/tabid/131/articleType/ArticleView/articleId/140/MSC-Listed-as-Fastest-Growing-Company-in-America.aspx It was just announced that MSC Care Management will be listed on Inc. Magazine’s exclusive ranking of the nation's fastest-growing private companies. This list represents the most comprehensive look at the most important segment of the economy—America’s independent entrepreneurs. Companies such as Microsoft, Zappos, Intuit, Jamba Juice, Zipcar, Clif Bar, Vizio, Oracle, and many other well-known names have been past members of this list. During this time of economic uncertainty, being able to create jobs and continue to grow as a company is becoming all too uncommon. That is what makes this recognition of MSC and its leaders so exceptional. Julie Fri, 13 Jul 2012 19:09:00 GMT f1397696-738c-4295-afcd-943feb885714:140 http://www.yourmsc.com/Blog/tabid/131/articleType/ArticleView/articleId/139/Joe-Delaney-wins-Ultimate-CEO-Award.aspx#Comments 0 http://www.yourmsc.com/DesktopModules/DnnForge%20-%20NewsArticles/RssComments.aspx?TabID=131&ModuleID=595&ArticleID=139 http://www.yourmsc.com/DesktopModules/DnnForge%20-%20NewsArticles/Tracking/Trackback.aspx?ArticleID=139&PortalID=0&TabID=131 http://www.yourmsc.com/Blog/tabid/131/articleType/ArticleView/articleId/139/Joe-Delaney-wins-Ultimate-CEO-Award.aspx Joe Delaney, President and CEO of MSC Care Management, was recently honored by the Jacksonville Business Journal as one of the finalists of the 2012 Northeast Florida’s Ultimate CEO Awards. Other CEOs honored were from St. Vincent’s HealthCare, Fidelity National Financial and VyStar Credit Union. This award honors CEOs in Northeast Florida for their outstanding commitment to excellence, their leadership roles within their own organization and their unmatched contributions to the local community. Please join us in congratulating Joe for this exceptional recognition and for his outstanding commitment not only to MSC but also the Jacksonville community. Julie Fri, 13 Jul 2012 18:49:00 GMT f1397696-738c-4295-afcd-943feb885714:139 http://www.yourmsc.com/Blog/tabid/131/articleType/ArticleView/articleId/138/MSC-wins-United-Way-award.aspx#Comments 1 http://www.yourmsc.com/DesktopModules/DnnForge%20-%20NewsArticles/RssComments.aspx?TabID=131&ModuleID=595&ArticleID=138 http://www.yourmsc.com/DesktopModules/DnnForge%20-%20NewsArticles/Tracking/Trackback.aspx?ArticleID=138&PortalID=0&TabID=131 http://www.yourmsc.com/Blog/tabid/131/articleType/ArticleView/articleId/138/MSC-wins-United-Way-award.aspx On Wednesday, April 4th 2012, MSC Care Management was presented with the 2011 Corporate Engagement Award for its excellence in employee engagement and community service impacting areas of education, income and health. This was a special honor as it was the first year this award was ever given out. MSC received this award for all of the hard work the MSCares group did to implement the idea and keep it rolling; as well as for all of the employees who gave their time to volunteer for the day MSC is a company that prides itself on giving back to the community. When the CEO Circle (Q4 2010) presented the idea for a “Volunteer Day” our Executive Leadership Team was happy to enable the employees to volunteer at special projects in conjunction with the United Way. In 2011, MSC held 6 volunteer days and this year 9 are planned. On each volunteer day, 25 employees give of themselves to help those less fortunate. Employees come back with a renewed sense of pride and commitment, eager to volunteer again. Julie Wed, 04 Apr 2012 18:34:00 GMT f1397696-738c-4295-afcd-943feb885714:138 http://www.yourmsc.com/Blog/tabid/131/articleType/ArticleView/articleId/137/MSC-Acquires-Total-Medical-Solutions.aspx#Comments 0 http://www.yourmsc.com/DesktopModules/DnnForge%20-%20NewsArticles/RssComments.aspx?TabID=131&ModuleID=595&ArticleID=137 http://www.yourmsc.com/DesktopModules/DnnForge%20-%20NewsArticles/Tracking/Trackback.aspx?ArticleID=137&PortalID=0&TabID=131 http://www.yourmsc.com/Blog/tabid/131/articleType/ArticleView/articleId/137/MSC-Acquires-Total-Medical-Solutions.aspx MSC Care Management, the industry’s leading provider of medical products and services to post-discharge and post-injury workers’ compensation claimants nationwide, announced today that it has acquired Total Medical Solutions (TMS), a national company specializing in large-loss claims. The acquisition of TMS brings with it more than 17 years of experience working with complex and catastrophic cases and further fortifies MSC’s position as the leading provider of clinically based, specialized ancillary solutions in the workers’ compensation market. Comprised of industry professionals, TMS has distinguished itself by addressing all aspects of complex claims, from clinically managed homecare to home and vehicle modifications and assistive technologies. TMS’ Complex Care Unit (CCU) team immerses itself in each catastrophic case, assessing the claimant and researching rehabilitation treatment and technology options. The CCU gathers and synthesizes data into a comprehensive, multi-media report with detailed assessments and specific recommendations for home health care products and services. “We have devoted ourselves to finding best-in-class solutions within our core area of expertise,” said Joe Delaney, MSC’s President and CEO. “Our guiding principle has been to combine clinical expertise with the most highly skilled network of locally based providers committed to delivering the best service possible. Our acquisition of TMS is evidence of our continued commitment to that strategy, as it further strengthens our in-house expertise surrounding the development and delivery of our catastrophic care program. TMS's professionals support our mission in every aspect of our business and culture,” Delaney said. The highly successful TMS model provides a hands-on approach, which includes sending team members to work with claimants and their providers in rehabilitation centers or hospitals and visiting the claimant’s home to evaluate the physical and psycho-social environment. “Often we find that equipment prescribed at the rehab center doesn’t fit in the home, or that a ceiling lift could eliminate the need for a costly bathroom modification. Home visits also help determine the level of support the claimant will likely receive from family members. We are establishing relationships with everyone involved in the claim and we’re getting the right home modifications, equipment and services in place from the beginning, which ultimately contains costs,” said Cara Barde, Vice Chairman of the Board for TMS. TMS’ Complex Care Unit standardizes the best practices developed over the years into a unique approach to caring for seriously-injured employees. This targeted approach will now be combined with MSC’s extensive team of more than 40 clinically trained Care Coordinators and RN’s, one of whom is assigned to each and every case. MSC’s clinical team provides peer-to-peer clinical support and streamlines the coordination of efforts between the claims team, field nurse case management staff and MSC on high-exposure catastrophic claims. “MSC’s clinical resources will help TMS deliver on its mission to provide the highest level of care so the claimant can achieve and sustain the greatest level of independence for as long as possible, while maximizing cost containment,” said Cara Barde. "As severity levels rise and medical costs continue to climb, we remain committed to providing superior resources and capabilities for our clients," said Joe Delaney. "Our merger with Total Medical Solutions represents the coming together of two highly respected firms, which together represent a powerful solution in the management of large-loss claims. Together, we will continue to provide the highest quality of service to our clients with an increased ability to draw upon the expertise and resources for which MSC and TMS are well known." About MSC Headquartered in Jacksonville, Fla., MSC is a care management company focused on coordinating care for its customers’ post-discharge and post-injury workers’ compensation claimants. MSC’s customers include the nation’s leading workers’ compensation insurers, third-party administrators and self-insured employers. MSC offers customers four highly focused product and service areas, each with distinct expertise but available via a single point of contact. These are: Catastrophic & Home Health Services, Equipment & Device Management, Surgical Implantable Devices, and Transportation & Translation. For more information, visit www.YourMSC.com. About Total Medical Solutions An INC. 5,000 fast-growing company, TMS is a leading provider of complex care products and services, specializing in workers’ compensation. Providing services nationally, the company coordinates home health care and catastrophic care services, home infusion therapy, custom mobility, home modifications, assistive technology, and durable medical equipment and supplies. For more information, please call 1-800-700-9393 or visit www.newtms.com and TMS’ blog www.workcompcomplexcare.com. Julie Mon, 23 Jan 2012 20:38:00 GMT f1397696-738c-4295-afcd-943feb885714:137 http://www.yourmsc.com/Blog/tabid/131/articleType/ArticleView/articleId/135/Oklahoma-WCC-switches-to-Red-Book-to-determine-AWP-for-pharmaceuticals.aspx#Comments 0 http://www.yourmsc.com/DesktopModules/DnnForge%20-%20NewsArticles/RssComments.aspx?TabID=131&ModuleID=595&ArticleID=135 http://www.yourmsc.com/DesktopModules/DnnForge%20-%20NewsArticles/Tracking/Trackback.aspx?ArticleID=135&PortalID=0&TabID=131 http://www.yourmsc.com/Blog/tabid/131/articleType/ArticleView/articleId/135/Oklahoma-WCC-switches-to-Red-Book-to-determine-AWP-for-pharmaceuticals.aspx Effective September 6, 2011, the Oklahoma Workers’ Compensation Court (OWCC) will switch from the Blue Book to the Red Book, to determine the Average Wholesale Price (AWP) for pharmaceuticals prescribed to injured workers. A copy of the notice detailing this change is available at the OWCC website at: http://www.owcc.state.ok.us/PDF/Pharmacy%20Notice.pdf. Sarah Wed, 14 Sep 2011 12:35:00 GMT f1397696-738c-4295-afcd-943feb885714:135 http://www.yourmsc.com/Blog/tabid/131/articleType/ArticleView/articleId/134/Annual-New-England-Educational-Conference-to-be-held-in-September.aspx#Comments 0 http://www.yourmsc.com/DesktopModules/DnnForge%20-%20NewsArticles/RssComments.aspx?TabID=131&ModuleID=595&ArticleID=134 http://www.yourmsc.com/DesktopModules/DnnForge%20-%20NewsArticles/Tracking/Trackback.aspx?ArticleID=134&PortalID=0&TabID=131 http://www.yourmsc.com/Blog/tabid/131/articleType/ArticleView/articleId/134/Annual-New-England-Educational-Conference-to-be-held-in-September.aspx Sponsored by the International Workers’ Compensation Foundation and the Rhode Island Workers’ Compensation Court, the 14th Annual New England Workers’ Compensation Educational Conference will take place on September 21-22, 2011, in Newport, Rhode Island. Topics will include “Emerging Issues in Workers’ Compensation” and “the latest products and technology to assist injured workers who need prosthetics or orthotics.” Further details, including the registration form and conference schedule, are available at: http://www.iwcf.us/images/NewEnglandBrochure2011.pdf. Sarah Mon, 12 Sep 2011 12:29:00 GMT f1397696-738c-4295-afcd-943feb885714:134 http://www.yourmsc.com/Blog/tabid/131/articleType/ArticleView/articleId/133/Colorado-DWC-extends-public-comment-period-and-sets-second-hearing-on-proposed-rule-changes.aspx#Comments 0 http://www.yourmsc.com/DesktopModules/DnnForge%20-%20NewsArticles/RssComments.aspx?TabID=131&ModuleID=595&ArticleID=133 http://www.yourmsc.com/DesktopModules/DnnForge%20-%20NewsArticles/Tracking/Trackback.aspx?ArticleID=133&PortalID=0&TabID=131 http://www.yourmsc.com/Blog/tabid/131/articleType/ArticleView/articleId/133/Colorado-DWC-extends-public-comment-period-and-sets-second-hearing-on-proposed-rule-changes.aspx The Colorado Division of Workers’ Compensation has extended the public comment period from August 17, 2011 to September 14, 2011, to allow stakeholders additional time to comment on proposed changes to the Utilization Standards and Medical Fee Schedule section of the workers’ compensation rules. Additional information regarding the extension and second hearing is available at: http://www.colorado.gov/cs/Satellite?blobcol=urldata&blobheader=application%2Fpdf&blobkey=id&blobtable=MungoBlobs&blobwhere=1251733050780&ssbinary=true. Sarah Wed, 07 Sep 2011 13:09:00 GMT f1397696-738c-4295-afcd-943feb885714:133 http://www.yourmsc.com/Blog/tabid/131/articleType/ArticleView/articleId/132/Oregon-Workers-Compensation-Division-to-hold-Educational-Conference.aspx#Comments 0 http://www.yourmsc.com/DesktopModules/DnnForge%20-%20NewsArticles/RssComments.aspx?TabID=131&ModuleID=595&ArticleID=132 http://www.yourmsc.com/DesktopModules/DnnForge%20-%20NewsArticles/Tracking/Trackback.aspx?ArticleID=132&PortalID=0&TabID=131 http://www.yourmsc.com/Blog/tabid/131/articleType/ArticleView/articleId/132/Oregon-Workers-Compensation-Division-to-hold-Educational-Conference.aspx The Oregon Workers’ Compensation Division will hold an Educational Conference in Salem, Oregon, on November 9 and 10, 2011 that is designed to “enhance understanding of and improve processes affecting injured workers and employers involved in the workers’ compensation system,” and will feature topics of interest for all stakeholders. The conference will also offer concurrent workshops, information booths and an exhibitor area. The Registration Form and schedule are available at: http://www.cbs.state.or.us/external/wcd/communications/ed_conference/ed_conf_8_11.pdf. Sarah Tue, 06 Sep 2011 15:29:00 GMT f1397696-738c-4295-afcd-943feb885714:132 http://www.yourmsc.com/Blog/tabid/131/articleType/ArticleView/articleId/131/Texas-DWC-Rulebook-Supplement-2011-02-now-available-online.aspx#Comments 0 http://www.yourmsc.com/DesktopModules/DnnForge%20-%20NewsArticles/RssComments.aspx?TabID=131&ModuleID=595&ArticleID=131 http://www.yourmsc.com/DesktopModules/DnnForge%20-%20NewsArticles/Tracking/Trackback.aspx?ArticleID=131&PortalID=0&TabID=131 http://www.yourmsc.com/Blog/tabid/131/articleType/ArticleView/articleId/131/Texas-DWC-Rulebook-Supplement-2011-02-now-available-online.aspx The Texas Division of Workers Compensation has published changes to paper and electronic billing requirements in its Rulebook Supplement, 2011-02. These changes, which became effective on August 1, 2011, will among other things:  ensure that workers’ compensation medical billings align with standards adopted by the Centers for Medicare and Medicaid services (CMS); clarify standards, requirements and processes associated with electronic medical bill processing; and clarify field requirements for paper medical bills submitted by health care providers who are exempt from electronic submission. The Rulebook Supplement can be printed from the TDI website at: http://www.tdi.state.tx.us/wc/rules/supplements.html . Sarah Fri, 02 Sep 2011 12:27:00 GMT f1397696-738c-4295-afcd-943feb885714:131 http://www.yourmsc.com/Blog/tabid/131/articleType/ArticleView/articleId/130/North-Carolina-Industiral-Commission-to-hold-educational-conference.aspx#Comments 0 http://www.yourmsc.com/DesktopModules/DnnForge%20-%20NewsArticles/RssComments.aspx?TabID=131&ModuleID=595&ArticleID=130 http://www.yourmsc.com/DesktopModules/DnnForge%20-%20NewsArticles/Tracking/Trackback.aspx?ArticleID=130&PortalID=0&TabID=131 http://www.yourmsc.com/Blog/tabid/131/articleType/ArticleView/articleId/130/North-Carolina-Industiral-Commission-to-hold-educational-conference.aspx The North Carolina Industrial Commission will hold its 16th Annual Workers’ Compensation Educational Conference on October 19-21, 2011, in Raleigh, North Carolina. Topics for the 3-day conference will include “Impact of Changes in the Workers’ Compensation Law” and “Claims Administration: 60 Questions and 60 Answers In 60 Minutes.” Further details, including the registration form and conference schedule, are available at: http://www.ic.nc.gov/ncic/pages/11EdConf.pdf. Sarah Thu, 01 Sep 2011 13:00:00 GMT f1397696-738c-4295-afcd-943feb885714:130 http://www.yourmsc.com/Blog/tabid/131/articleType/ArticleView/articleId/129/Oklahoma-posts-new-Workers-Compensation-law-aids-online.aspx#Comments 0 http://www.yourmsc.com/DesktopModules/DnnForge%20-%20NewsArticles/RssComments.aspx?TabID=131&ModuleID=595&ArticleID=129 http://www.yourmsc.com/DesktopModules/DnnForge%20-%20NewsArticles/Tracking/Trackback.aspx?ArticleID=129&PortalID=0&TabID=131 http://www.yourmsc.com/Blog/tabid/131/articleType/ArticleView/articleId/129/Oklahoma-posts-new-Workers-Compensation-law-aids-online.aspx The Oklahoma Workers’ Compensation Court has posted a helpful crosswalk and disposition tables online, following proposed reforms to the workers’ compensation system outlined in Senate Bill 878, subsequently signed into law by Governor Fallin in May 2011. The crosswalk table lists every section and subsection of the Code and points to its old location in the Act, while the disposition tables list each provision of the old Act and point to its new location in the Code. The crosswalk from the new Workers’ Compensation Code to the previous workers’ compensation law is available at: http://www.owcc.state.ok.us/PDF/LegChanges/SB878_Summary%20of%20Enacted_FINAL.pdf. The Disposition Tables are available at: http://www.owcc.state.ok.us/PDF/Disposition%20Table_Act%20to%20Code_FINAL.pdf. A summary of Senate Bill 878 is available at: http://www.owcc.state.ok.us/PDF/LegChanges/SB878_Summary%20of%20Enacted_FINAL.pdf. Sarah Tue, 30 Aug 2011 12:54:00 GMT f1397696-738c-4295-afcd-943feb885714:129 http://www.yourmsc.com/Blog/tabid/131/articleType/ArticleView/articleId/128/New-Jersey-proposes-to-amend-PIP-fee-schedule.aspx#Comments 0 http://www.yourmsc.com/DesktopModules/DnnForge%20-%20NewsArticles/RssComments.aspx?TabID=131&ModuleID=595&ArticleID=128 http://www.yourmsc.com/DesktopModules/DnnForge%20-%20NewsArticles/Tracking/Trackback.aspx?ArticleID=128&PortalID=0&TabID=131 http://www.yourmsc.com/Blog/tabid/131/articleType/ArticleView/articleId/128/New-Jersey-proposes-to-amend-PIP-fee-schedule.aspx New Jersey’s Department of Banking and Insurance has proposed to amend the PIP Medical Fee Schedule and will accept comments regarding the proposal until September 30, 2011. This proposal, which includes proposed changes to reimbursement of TENS supplies and a requirement that the Fee Schedule be interpreted under the Medicare Claims Processing Manual, is available at: http://www.state.nj.us/dobi/pipinfo/aicrapg.htm#110801proposal.   Sarah Mon, 29 Aug 2011 13:24:00 GMT f1397696-738c-4295-afcd-943feb885714:128 http://www.yourmsc.com/Blog/tabid/131/articleType/ArticleView/articleId/127/Florida-DWC-updates-Workers-Compensation-System-Guide.aspx#Comments 0 http://www.yourmsc.com/DesktopModules/DnnForge%20-%20NewsArticles/RssComments.aspx?TabID=131&ModuleID=595&ArticleID=127 http://www.yourmsc.com/DesktopModules/DnnForge%20-%20NewsArticles/Tracking/Trackback.aspx?ArticleID=127&PortalID=0&TabID=131 http://www.yourmsc.com/Blog/tabid/131/articleType/ArticleView/articleId/127/Florida-DWC-updates-Workers-Compensation-System-Guide.aspx The Florida Division of Workers’ Compensation has updated its Workers’ Compensation System Guide. This Guide, which is available at http://www.myfloridacfo.com/wc/pdf/WC-System-Guide-v2.pdf, includes workers’ compensation guidelines and resources for employers, employees, insurance companies and health care providers. Sarah Fri, 26 Aug 2011 12:37:00 GMT f1397696-738c-4295-afcd-943feb885714:127 http://www.yourmsc.com/Blog/tabid/131/articleType/ArticleView/articleId/126/Stop-by-Booth-503-at-the-Florida-Workers-Comp-Conference-to-view-the-Power-of-MSC-CareConnect.aspx#Comments 0 http://www.yourmsc.com/DesktopModules/DnnForge%20-%20NewsArticles/RssComments.aspx?TabID=131&ModuleID=595&ArticleID=126 http://www.yourmsc.com/DesktopModules/DnnForge%20-%20NewsArticles/Tracking/Trackback.aspx?ArticleID=126&PortalID=0&TabID=131 http://www.yourmsc.com/Blog/tabid/131/articleType/ArticleView/articleId/126/Stop-by-Booth-503-at-the-Florida-Workers-Comp-Conference-to-view-the-Power-of-MSC-CareConnect.aspx MSC is at the annual Florida Workers' Comp Educational Conference this week demonstrating the power of MSC CareConnect! With MSC CareConnect, you now have the power to access important referral status information in real time and respond to authorization requests with less back-and-forth.  The power to manage every referral with greater efficiency. Stop by booth #503 or click here to learn more. Sarah Mon, 22 Aug 2011 11:43:00 GMT f1397696-738c-4295-afcd-943feb885714:126 http://www.yourmsc.com/Blog/tabid/131/articleType/ArticleView/articleId/125/Oregon-WCD-to-hold-meeting-on-right-to-choose-providers.aspx#Comments 0 http://www.yourmsc.com/DesktopModules/DnnForge%20-%20NewsArticles/RssComments.aspx?TabID=131&ModuleID=595&ArticleID=125 http://www.yourmsc.com/DesktopModules/DnnForge%20-%20NewsArticles/Tracking/Trackback.aspx?ArticleID=125&PortalID=0&TabID=131 http://www.yourmsc.com/Blog/tabid/131/articleType/ArticleView/articleId/125/Oregon-WCD-to-hold-meeting-on-right-to-choose-providers.aspx The Oregon Workers’ Compensation Division (WCD) will host a rulemaking advisory committee meeting on Tuesday, September 6, 2011, to address the injured worker’s right to choose health care providers and the infringement of this right by some employers or other parties mandating that injured workers pursue medical care with specific providers. Additional details regarding the meeting agenda and subject matter are available at: Agenda_EAC_09-06-2011.pdf. Sarah Thu, 18 Aug 2011 13:00:00 GMT f1397696-738c-4295-afcd-943feb885714:125 http://www.yourmsc.com/Blog/tabid/131/articleType/ArticleView/articleId/124/Texas-DWC-requests-comments-on-proposed-rules.aspx#Comments 0 http://www.yourmsc.com/DesktopModules/DnnForge%20-%20NewsArticles/RssComments.aspx?TabID=131&ModuleID=595&ArticleID=124 http://www.yourmsc.com/DesktopModules/DnnForge%20-%20NewsArticles/Tracking/Trackback.aspx?ArticleID=124&PortalID=0&TabID=131 http://www.yourmsc.com/Blog/tabid/131/articleType/ArticleView/articleId/124/Texas-DWC-requests-comments-on-proposed-rules.aspx The Texas Division of Workers’ Compensation (DWC) has announced that it is accepting public comments through Tuesday, September 27, 2011 at 5:00 p.m., CST, on proposed regulatory amendments relating to: preauthorization; concurrent utilization review; disputes of medical bills; voluntary certification of health care; and prescribing the required elements for a paper version of an Explanation of Benefits Form, including a proposed amendment that would require insurance carriers to include the name of the certified workers compensation health care network through which care to the injured worker was provided (if applicable). A public hearing on the proposed amendment to the rules has been set for 1:30 p.m., on Thursday, September 15, 2011. The proposal will be published in the July 29, 2011, issue of the Texas Register and may be viewed at: http://www.sos.state.tx.us/texreg/index.shtml.   A copy of the proposed rules is also available on the Texas DWC website at: http://www.sos.state.tx.us/texreg/index.shtml. Additional information regarding the proposed rules and public hearing is available at: http://www.tdi.state.tx.us/wc/rules/proposedrules/documents/pruramemo0711. Sarah Tue, 16 Aug 2011 12:27:00 GMT f1397696-738c-4295-afcd-943feb885714:124 http://www.yourmsc.com/Blog/tabid/131/articleType/ArticleView/articleId/123/Texas-DWC-to-host-Workers-Compensation-Educational-Conferences.aspx#Comments 0 http://www.yourmsc.com/DesktopModules/DnnForge%20-%20NewsArticles/RssComments.aspx?TabID=131&ModuleID=595&ArticleID=123 http://www.yourmsc.com/DesktopModules/DnnForge%20-%20NewsArticles/Tracking/Trackback.aspx?ArticleID=123&PortalID=0&TabID=131 http://www.yourmsc.com/Blog/tabid/131/articleType/ArticleView/articleId/123/Texas-DWC-to-host-Workers-Compensation-Educational-Conferences.aspx Texas Division of Workers’ Compensation (DWC) has announced that it is hosting two Workers Compensation Educational Conferences. The conferences, which will be held in Austin on September 13-14, 2011, and Dallas on October 4-5, 2011, will feature information about the Texas Workers’ Compensation system, including, but not limited to, legislative updates, Official Disability Guidelines, e-billing and medical state reporting. The Registration Form and Conference Agenda Brochure are available at: http://www.tdi.state.tx.us/wc/events/documents/txedcon11.pdf. Sarah Mon, 15 Aug 2011 19:29:00 GMT f1397696-738c-4295-afcd-943feb885714:123 http://www.yourmsc.com/Blog/tabid/131/articleType/ArticleView/articleId/122/Utah-Labor-Commission-to-hold-Educational-Conference.aspx#Comments 0 http://www.yourmsc.com/DesktopModules/DnnForge%20-%20NewsArticles/RssComments.aspx?TabID=131&ModuleID=595&ArticleID=122 http://www.yourmsc.com/DesktopModules/DnnForge%20-%20NewsArticles/Tracking/Trackback.aspx?ArticleID=122&PortalID=0&TabID=131 http://www.yourmsc.com/Blog/tabid/131/articleType/ArticleView/articleId/122/Utah-Labor-Commission-to-hold-Educational-Conference.aspx The Utah Labor Commission has announced that it will hold its 9th annual Workers' Compensation Educational Conference on September 29, 2011, in Salt Lake City, Utah. Topics for the full-day conference will include the latest changes in Utah workers’ compensation laws and administrative rules, including Electronic Data Interchange, Chiropractic and Physical Therapists’ use of the updated restorative services authorization form, an update on fee guidelines and the 2012 impairment guidelines, the effect of new Medicare reporting requirements on workers' compensation claims and treatment of injured workers with spine injuries. The Registration Form and Conference Agenda Brochure are available at: http://www.laborcommission.utah.gov/IndustrialAccidents/pdfs/2011%20sept%20seminar%20brochure.pdf. Sarah Thu, 11 Aug 2011 12:39:00 GMT f1397696-738c-4295-afcd-943feb885714:122 http://www.yourmsc.com/Blog/tabid/131/articleType/ArticleView/articleId/121/MSC-Monitors-Patient-Benchmarks-on-Behalf-of-Customers-with-MSC-CareTrack.aspx#Comments 0 http://www.yourmsc.com/DesktopModules/DnnForge%20-%20NewsArticles/RssComments.aspx?TabID=131&ModuleID=595&ArticleID=121 http://www.yourmsc.com/DesktopModules/DnnForge%20-%20NewsArticles/Tracking/Trackback.aspx?ArticleID=121&PortalID=0&TabID=131 http://www.yourmsc.com/Blog/tabid/131/articleType/ArticleView/articleId/121/MSC-Monitors-Patient-Benchmarks-on-Behalf-of-Customers-with-MSC-CareTrack.aspx MSC Care Management, a national leader in delivery of medical products and care management solutions to the workers' compensation industry, introduces MSC CareTrack, a program that offers important patient data to help our customers manage patient care progress and product utilization. The program, which is free to MSC customers, targets vital patient feedback on the quality of care they are receiving from MSC in particular, as well as changes or improvements to their overall quality of life in general. Tools such as standardized health surveys, utilization management reporting and quality assurance follow-up are gathered and combined to gain a total patient snapshot. Through MSC CareTrack, MSC conducts telephonic, automated outreach at predetermined intervals to each patient, throughout the continuum of care. "Collectively, the information gathered through MSC CareTrack helps payors make informed decisions about adjustments to patient care that will help return the patient to work and an optimal level of functioning," explained Joe Delaney, President and CEO of MSC Care Management. MSC CareTrack's automated health survey tracks patient progress and helps payors determine how well treatments are working. Powered by QualityMetric SF12v2® Health Survey (Short Form 12), this is a special breed of health survey that is scientifically valid and will capture practical, reliable, and accurate information to fill in the gaps and provide a unique understanding of what is really happening with a patient. This survey can provide a snapshot of overall health status and point to trends that could signal an important change in a patient's condition. The results can be used to prospectively assess risk, improve quality of care, and contain costs. Application of our survey tool also provides ongoing oversight of our medical rentals management – usually a time-intensive process for claims professionals – and is conducted throughout a patient's care by verifying that the patient is continuing to use each rental product. This process allows MSC to more effectively monitor high-cost rental items for its customers and terminate rentals when the patient no longer uses or needs them, dramatically reducing the average monthly duration of rental products. Data collected by MSC CareTrack can be used to make informed decisions about adjustments to patient care, while that care is being rendered, that will best contribute to a return to an optimal level of work and functioning. In addition, a payor now has access to a tool to evaluate progress for a defined population of patients and the related outcomes of new and innovative methods of treatment. Sarah Wed, 10 Aug 2011 14:18:00 GMT f1397696-738c-4295-afcd-943feb885714:121