Welcome! We are excited to provide you with a newly energized brand representing our mission as a Care Management company collaborating with customers to maximize outcomes and cost effectiveness. Our renewed promise is to serve our customers and providers with focused expertise, integrity, and urgency. We have six Key Differentiators which set us apart:

Fanatically Reliable – From our earliest days, the culture at MSC has been about getting the job done and letting every customer know they can rely on MSC’s promise for responsive, effective and competitively priced service.

Outcomes Driven – We know the key to success in patient care is successful outcomes. To the greatest extent we can, we measure and deliver back to our customer how well we have delivered; putting patient care first, and assisting our customer improve their own outcome data. We believe in Accountability.

A Company of Specialists – We are a company of specialized professionals organized to serve customers in the areas of expertise that are important to them. Rather than do many things adequately, we are focused on doing a few things extremely well.

Appropriate Care, Delivered Cost- Effectively – Our contribution to the case management process is not just about providing products and services, but about providing the right care to patients and the right unit costs to customers. More than case management, we call it, Case Stewardship.

Reducing our Customers’ Administrative Burden – MSC exists to perform a service that would be too time-consuming and costly for insurers and TPAs to do themselves. Our core benefit to claims adjusters is solving problems for them with minimized hassle.

A Well Established Provider Network – Since our inception, we have worked diligently to build solid vendor relationships. For customers, this means we can hold vendors accountable to provide access to excellent products and services, on time, and at the appropriate price.

Whether you are a customer, provider, patient, or future member of our valued team; we appreciate your interest in MSC. Our leadership team has mapped out a strong plan for growth. This plan includes targeting strategic partnerships, and enhancing existing technology, which compliment our high touch service. We hope you are a part of our future.

If you have any questions or comments on how we can serve you better, I would be pleased to hear from you.

Joe Delaney
President and CEO